Privacy Policy

Welcome to Wing Snob. We are committed to protecting your personal information and your right to privacy. This Privacy Policy explains how Wing Snob ("we," "us," or "our") collects, uses, discloses, and safeguards your information when you visit our website at snobs-wing.rest, place an order with us, or otherwise interact with our food services. Please read this policy carefully. If you do not agree with the terms of this Privacy Policy, please discontinue use of our website and services.

This Privacy Policy is intended to comply with applicable United States federal and state privacy laws, including but not limited to the California Consumer Privacy Act (CCPA) as amended by the California Privacy Rights Act (CPRA), the Federal Trade Commission Act (FTC Act), and other applicable consumer protection regulations. By accessing or using our services, you acknowledge that you have read, understood, and agree to be bound by the terms described in this policy.

1. About Wing Snob

Wing Snob is a food service business operating in the United States. We provide customers with high-quality food products and dining experiences. Our operations include online ordering, customer communication, loyalty program management, and general food service activities.

For any questions, concerns, or requests related to this Privacy Policy, you may contact us using the information provided below:

2. Information We Collect

We collect several types of information from and about users of our website and services. The categories of personal information we may collect include, but are not limited to, the following:

2.1 Personal Identification Information

When you register an account, place an order, sign up for our newsletter, participate in a promotion, or contact our customer support, we may collect:

• Full name
• Email address
• Phone number
• Billing and delivery address
• Date of birth (where required for age verification or promotional purposes)
• Username and password (for account holders)
• Profile information and preferences

2.2 Payment and Transaction Information

When you make a purchase through our website or affiliated platforms, we or our payment processors may collect:

• Credit or debit card information (processed securely by third-party payment processors)
• Billing address
• Order history and transaction records
• Payment confirmation and receipt data

Please note that Wing Snob does not directly store complete credit card numbers. Payment data is handled by PCI-DSS compliant third-party payment processors.

2.3 Usage Data and Online Activity

When you visit our website, we automatically collect certain information about your interaction with our digital services, including:

• IP address
• Browser type and version
• Operating system
• Pages viewed and time spent on pages
• Referring and exit URLs
• Clickstream data
• Search queries made within our website
• Date and time of visits
• Frequency and duration of visits

2.4 Device Information

We may collect information about the device you use to access our services, including:

• Device type (desktop, mobile, tablet)
• Device identifiers
• Mobile network information
• Hardware and software configurations
• Screen resolution and display settings

2.5 Location Data

With your consent, or where permitted by applicable law, we may collect general or precise location information when you use our services. This helps us provide relevant restaurant locations, delivery options, and localized promotions. You may disable location tracking through your device settings at any time.

2.6 Cookie and Tracking Technology Data

We use cookies, web beacons, pixel tags, and similar tracking technologies to collect information about your browsing behavior on our website. For detailed information on how we use cookies and your choices regarding cookie settings, please refer to Section 8 of this Privacy Policy.

2.7 Communications Data

If you communicate with us via email, phone, live chat, or social media, we may retain records of those communications, including the content of messages, your contact details, and the date and time of the interaction.

2.8 User-Generated Content

If you submit reviews, comments, photos, or other content through our website or associated social media channels, we collect and may display that content publicly in connection with our services.

2.9 Information from Third Parties

We may receive information about you from third-party sources, such as:

• Third-party food delivery and ordering platforms that facilitate transactions on our behalf
• Social media platforms, if you choose to connect your social media account to our services
• Marketing partners and analytics providers
• Publicly available sources

3. How We Use Your Information

We use the information we collect for a variety of legitimate business purposes. Specifically, we may use your personal information to:

3.1 Provide and Manage Our Services

• Process and fulfill your food orders and manage delivery or pickup logistics
• Create and manage your account on our website
• Process payments and send transaction confirmations and receipts
• Respond to your inquiries, questions, and customer support requests
• Communicate order status updates and relevant service notifications

3.2 Improve and Personalize Our Services

• Analyze usage patterns and preferences to enhance our menu offerings and website functionality
• Conduct internal research and analytics to understand customer behavior and improve service quality
• Develop new products, features, and services tailored to customer preferences
• Personalize your experience by displaying relevant menu items, promotions, and content

3.3 Marketing and Promotional Communications

• Send you promotional emails, newsletters, special offers, and marketing communications, where you have provided consent or where permitted by law
• Administer contests, sweepstakes, loyalty programs, and other promotional activities
• Deliver targeted advertising based on your browsing and purchase history, where applicable and compliant with applicable laws
• Retarget you with advertising on third-party websites and social media platforms

You may opt out of receiving marketing communications from us at any time by clicking the "unsubscribe" link in any marketing email or by contacting us directly at [email protected].

3.4 Legal Compliance and Safety

• Comply with applicable laws, regulations, and legal processes, including responding to lawful requests from government authorities
• Enforce our Terms of Service and other applicable agreements
• Detect, investigate, and prevent fraudulent transactions, unauthorized access, and other illegal activities
• Protect the rights, property, and safety of Wing Snob, our customers, and the public

3.5 Business Operations

• Manage our internal business operations, including recordkeeping, accounting, and auditing
• Evaluate and carry out business mergers, acquisitions, or asset sales, where your data may be transferred as part of business assets
• Comply with food safety requirements and applicable food service regulations

4. Sharing Your Information with Third Parties

We do not sell your personal information to third parties for monetary consideration. However, we may share your information in the following circumstances:

4.1 Service Providers and Business Partners

We may share your personal information with trusted third-party service providers who assist us in operating our business and delivering services to you. These providers are contractually obligated to use your data only for the purposes we specify and to maintain appropriate security measures. Service providers may include:

• Payment processors and financial institutions
• Food delivery and logistics partners
• Email marketing and communications platforms
• Website analytics providers (e.g., Google Analytics)
• Cloud hosting and data storage providers
• Customer relationship management (CRM) software providers
• Advertising and retargeting platforms
• IT security and fraud prevention services

4.2 Legal Requirements

We may disclose your personal information if we are required to do so by law or in response to valid legal processes, such as:

• Subpoenas, court orders, or other legal mandates
• Requests from law enforcement agencies or government authorities
• Regulatory investigations or audits
• Situations where disclosure is necessary to protect national security or public safety

4.3 Business Transfers

In the event of a merger, acquisition, reorganization, bankruptcy, or sale of all or a portion of our assets, your personal information may be transferred to the acquiring entity. We will notify you via email or prominent notice on our website of any such change in ownership or use of your personal information.

4.4 With Your Consent

We may share your information with third parties for purposes not covered by this Privacy Policy when we have obtained your explicit consent to do so.

4.5 Aggregated and De-Identified Data

We may share aggregated or de-identified information — data that cannot reasonably be used to identify you — with third parties for research, marketing, analytics, and other lawful business purposes without restriction.

5. Data Security

Wing Snob takes the security of your personal information seriously and implements a variety of technical, administrative, and physical measures designed to protect your data from unauthorized access, use, alteration, disclosure, or destruction.

5.1 Security Measures We Use

• Encryption: We use Secure Socket Layer (SSL) / Transport Layer Security (TLS) encryption to protect data transmitted between your browser and our website.
• Access Controls: Access to personal information is restricted to authorized personnel who need access to perform their job responsibilities.
• Firewalls and Intrusion Detection: Our systems are protected by firewalls and intrusion detection systems to prevent unauthorized access.
• Regular Security Audits: We conduct regular security assessments and vulnerability testing of our systems and infrastructure.
• Employee Training: Our employees receive regular training on data privacy, security best practices, and our internal data handling policies.
• Data Minimization: We collect only the personal information that is necessary for the purposes described in this policy.

5.2 Limitations of Security

While we implement reasonable security measures, no method of transmission over the internet or method of electronic storage is 100% secure. We cannot guarantee the absolute security of your information. In the event of a data breach that affects your rights and freedoms, we will notify you as required by applicable law.

6. Your Privacy Rights

Depending on your state of residence within the United States, you may have certain rights regarding your personal information. We are committed to honoring these rights and responding to valid requests in a timely manner.

6.1 Rights for California Residents (CCPA/CPRA)

If you are a resident of California, you have the following rights under the California Consumer Privacy Act (CCPA), as amended by the California Privacy Rights Act (CPRA):

• Right to Know: You have the right to request that we disclose the categories and specific pieces of personal information we have collected about you, the sources from which we collected your information, the purposes for which we use it, and the categories of third parties with whom we share it.
• Right to Delete: You have the right to request deletion of your personal information that we have collected, subject to certain legal exceptions.
• Right to Correct: You have the right to request correction of inaccurate personal information we hold about you.
• Right to Opt-Out of Sale or Sharing: You have the right to opt out of the sale or sharing of your personal information for cross-context behavioral advertising purposes. Wing Snob does not sell personal information in exchange for monetary compensation. However, certain advertising activities may constitute "sharing" under CPRA, and you may exercise this right by contacting us.
• Right to Limit Use of Sensitive Personal Information: You have the right to limit our use and disclosure of your sensitive personal information to purposes permitted by the CPRA.
• Right to Non-Discrimination: We will not discriminate against you for exercising your privacy rights. You will not receive a different level of service or quality, nor will you be charged different prices, as a result of exercising your rights under the CCPA/CPRA.

6.2 General Privacy Rights for All U.S. Users

Regardless of your state of residence, we offer the following rights to all users of our services:

• Right to Access: You may request access to the personal information we hold about you and receive a copy in a portable format.
• Right to Correction: You may request that we correct any inaccurate or incomplete personal information we hold about you.
• Right to Deletion: You may request deletion of your personal information, subject to legal retention requirements.
• Right to Data Portability: You may request a copy of your data in a structured, commonly used, and machine-readable format.
• Right to Withdraw Consent: Where we rely on your consent to process your personal information, you have the right to withdraw that consent at any time without affecting the lawfulness of processing before withdrawal.
• Right to Opt-Out of Marketing: You may opt out of receiving marketing communications from us at any time.

6.3 How to Exercise Your Rights

To exercise any of the rights listed above, you may submit a verifiable consumer request to us by:

• Emailing us at [email protected] with the subject line "Privacy Rights Request"
• Visiting our website at snobs-wing.rest and using the contact form

We will respond to your request within 45 days of receipt. In complex cases, we may extend this period by an additional 45 days with prior written notice. We will verify your identity before processing your request to protect your information from unauthorized disclosure or deletion.

7. Data Retention

We retain your personal information for as long as necessary to fulfill the purposes outlined in this Privacy Policy, unless a longer retention period is required or permitted by law. The criteria we use to determine appropriate retention periods include:

• Active Account Duration: We retain your personal information for as long as your account is active or as needed to provide you with our services.
• Legal Obligations: We may retain certain information to comply with applicable laws, regulations, tax and accounting requirements, and legal proceedings. For example, transaction records may be retained for up to seven (7) years to comply with tax regulations.
• Dispute Resolution: We may retain information as necessary to resolve disputes, enforce our agreements, and address legal claims.
• Fraud Prevention: Information used for fraud detection and prevention may be retained for an extended period as required by our risk management policies.
• Marketing: Data used for marketing purposes is retained until you opt out or withdraw consent, or until it is no longer relevant for our business purposes.

When personal information is no longer needed, we will securely delete or anonymize it in accordance with our data retention schedule and applicable law.

8. Cookies and Tracking Technologies

Our website uses cookies and similar tracking technologies to enhance your browsing experience, analyze site traffic, and deliver targeted advertising. A cookie is a small text file stored on your device when you visit a website.

8.1 Types of Cookies We Use

• Essential Cookies: These cookies are necessary for the website to function properly. They enable core features such as security, shopping cart functionality, and account access.
• Performance and Analytics Cookies: These cookies collect information about how visitors use our website, such as which pages are visited most often. We use this data to improve our website and services.
• Functional Cookies: These cookies allow the website to remember your preferences, such as language settings and previously viewed items, to provide a more personalized experience.
• Advertising and Targeting Cookies: These cookies are used to deliver advertisements relevant to your interests. They may also be used to limit the number of times you see an advertisement and to measure the effectiveness of advertising campaigns.

8.2 Third-Party Cookies

We may allow third-party service providers, including Google Analytics, Meta (Facebook), and other advertising partners, to place cookies on our website. These third parties have their own privacy policies and we encourage you to review them.

8.3 Managing Your Cookie Preferences

You can control and manage cookies in several ways. Most web browsers allow you to refuse or accept cookies, delete existing cookies, or alert you when a cookie is being set. Please note that disabling certain cookies may affect the functionality of our website. For detailed instructions on managing cookies in your browser, please refer to your browser's help documentation.

You may also opt out of interest-based advertising by visiting the Digital Advertising Alliance's opt-out page at www.aboutads.info/choices or the Network Advertising Initiative's opt-out page at www.networkadvertising.org/choices.

9. Children's Privacy

Wing Snob's services are intended for use by individuals who are 18 years of age or older. Our website and services are not directed at children under the age of 13, and we do not knowingly collect personal information from children under 13 years of age.

If we become aware that we have inadvertently collected personal information from a child under the age of 13, we will take immediate steps to delete that information from our records. If you are a parent or guardian and believe that your child has provided us with personal information without your consent, please contact us immediately at [email protected].

We comply with the Children's Online Privacy Protection Act (COPPA) and all applicable regulations regarding the protection of children's personal information.

10. International Data Transfers

Wing Snob is based in the United States, and the information we collect is governed by United States law. If you are accessing our services from outside the United States, please be aware that your information may be transferred to, stored in, and processed in the United States or other countries where our service providers operate.

These countries may have data protection laws that differ from those in your country of residence. By using our services, you consent to the transfer of your information to the United States and other jurisdictions as described in this Privacy Policy. Where required by applicable law, we implement appropriate safeguards — such as standard contractual clauses or other transfer mechanisms — to ensure adequate protection of your personal information during international transfers.

11. Third-Party Links and Services

Our website may contain links to third-party websites, plugins, and applications, including social media platforms, food delivery aggregators, and payment processors. Clicking on those links or enabling those connections may allow third parties to collect or share data about you. We do not control these third-party websites and are not responsible for their privacy practices or content.

We encourage you to review the privacy policy of every website you visit and every third-party service you use. This Privacy Policy applies only to information collected by Wing Snob through our own website and services.

12. Social Media Features

Our website may include social media features, such as the Facebook "Like" button, Instagram sharing widgets, and other interactive mini-programs. These features may collect your IP address, record which pages you visit on our website, and set a cookie to enable the feature to function properly. Social media features are either hosted by a third party or hosted directly on our website. Your interactions with these features are governed by the privacy policy of the company providing the feature.

13. Do Not Track Signals

Some browsers offer a "Do Not Track" (DNT) feature that signals to websites that you do not want your online activity tracked. At this time, our website does not respond to browser DNT signals, as there is no consistent industry standard for how such signals should be interpreted. However, you can manage your tracking preferences through our cookie settings and the opt-out mechanisms described in Section 8 of this Privacy Policy.

14. How to File a Complaint

If you have concerns about our privacy practices or believe that we have not adequately addressed your privacy rights, we encourage you to contact us first so that we can resolve your concerns directly.

14.1 Contact Wing Snob

Please reach out to us at:

14.2 File a Complaint with a Regulatory Authority

If you are a California resident and are dissatisfied with our response, you have the right to file a complaint with the California Privacy Protection Agency (CPPA):

If you believe that our data practices violate federal consumer protection laws, you may also file a complaint with the Federal Trade Commission (FTC):

15. Changes to This Privacy Policy

We reserve the right to update or modify this Privacy Policy at any time to reflect changes in our business practices, legal requirements, or service offerings. When we make material changes, we will notify you by:

• Posting a prominent notice on our website at snobs-wing.rest
• Sending an email notification to registered users at the email address on file
• Updating the "Effective Date" and "Last Updated" date at the top of this page

We encourage you to review this Privacy Policy periodically to stay informed about how we are protecting your information. Your continued use of our website and services after any changes to this Privacy Policy constitutes your acceptance of the updated terms.

16. Contact Us

If you have any questions, comments, or concerns about this Privacy Policy, our data practices, or how to exercise your privacy rights, please do not hesitate to contact us:

This Privacy Policy was last reviewed and updated on March 25, 2026. © 2026 Wing Snob. All rights reserved.